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Returns & Exchanges

If you'd like to return or exchange a purchase, please email us first: returns@sophieandco.co.uk

Terms & Conditions:

  • Returns must be made within 28 days of purchase
  • Hair accessories & all DIY Kits are non-refundable
  • Refunds will only be processed if the items are returned to Sophie & Co. in their original condition
  • Refunds can only be made to the original payment method, minus any shipping costs